amdeas - IT Solution Provider in UAE, Dubai, Abu Dhabi, Sharjah

CRM software helps organizations implement effective Customer Relationship Management (CRM).CRM software works across all corporate departments to help harmonize customer-centric thinking in the entire organization. This interdepartmental cooperation also reduces cost, increases efficiency, and improves customer satisfaction.

CRM offers many advanced features like:

• Company and Contact Management
• Lead Management
• Calendaring
• Tasks
• Notes
• Messages
• Opportunity Management
• Activity Management
• Advanced Search
• Charting
• Case / Solution Management
• Reporting
• Internationalization
• Companies, Contacts, leads and activity Import
• Advanced Reporting
• Product Catalog
• Email Marketing and Mailing Lists
• POP3 email manager via WebMail
• Microsoft Outlook Email Integration
• Desktop Alerter
• Quotes
• Knowledge Base
• Dynamic Databases
• Trouble Ticket Management
• Business Intelligence